Perspective
Thought Leadership
To cut through the complex, first master the context
Gareth Lewis
– May 12, 2025

To cut through the complex, first master the context
Let’s be honest — there’s nothing particularly exciting about the word context. It sits in the same uninspiring category as “compliance” or “procurement.” Say it too many times and it starts to sound like corporate filler. Worse, it’s often used as a vague excuse: “Yes, but you have to understand the context…”— a phrase that can feel more like a conversation-ender than a clarifier.
And yet, when it comes to solving the most fascinating and complex brand challenges, context is everything.
Why Context Is the Real Challenge
The hardest brand problems aren’t usually hard because of a lack of ideas or talent. They’re hard because of powerful, often invisible contextual forces that shape what’s possible, what resonates, and what fails. These forces are the real reason why even the sharpest strategies can fall flat.
This is the deeper truth behind Peter Drucker’s famous quote: “Culture eats strategy for breakfast.” Culture — just one form of context — quietly governs the rules of engagement. But it doesn’t stop there. Context is the all-day buffet of influence, shaping every aspect of brand strategy.
The Contexts That Matter
Here are just a few of the contextual layers that can derail even the most well-crafted plans:
- Cultural context: Determines which meanings land and which miss the mark.
- Category context: Sets the invisible rules and expectations of your sector.
- Technological context: Rapidly shifts the landscape beneath your feet.
- Social and political context: Reframes how audiences interpret your message.
- Organisational context: Enables or obstructs your ability to act on strategy.
When strategies fail, it’s often because they’ve ignored or underestimated these forces.
Why Cultural Strategy and Semiotics Matter
This is where cultural strategy comes into its own. It doesn’t pretend these forces don’t exist — it works with them. It acknowledges that meaning is never created in a vacuum. And this is also why semiotics — the study of signs and meaning — is such a powerful tool.
Rather than stripping away context to get “cleaner” data, semiotics treats context as the soil from which meaning grows. It helps brands decode the systems of meaning already in play and recode new ones that can thrive in emerging cultural environments.
The Brands That Win
The most successful brands today aren’t always the ones with the biggest budgets or flashiest campaigns. They’re the ones that understand the context they’re operating in — and use that understanding to their advantage.
They don’t try to simplify complexity away. They master the context that makes things complex in the first place.
Key Takeaways for Brands
- Context isn’t a constraint — it’s a competitive advantage. Understanding the forces shaping your brand environment helps you make smarter, more resonant decisions.
- Cultural strategy is no longer optional. In a world of shifting values and meanings, brands need to engage with culture, not just category.
- Semiotics is a strategic tool, not just an academic one. It offers a practical framework for navigating complexity and creating meaning that sticks.
- Complexity isn’t the enemy — ignorance of context is. The path to clarity lies not in oversimplifying, but in understanding the systems that shape perception.
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